jli4 Privacy Policy — How We Handle Your Data

1 Introduction

This Privacy Policy describes how jli4 ("we," "us," or "the Platform"), accessible at jli4.vu and through the jli4 mobile application, collects, uses, stores, and protects the personal information of players and visitors based in the Philippines.

We are committed to handling your data responsibly and transparently. This policy applies to all personal data collected through account registration, KYC verification, platform use, customer support interactions, and any other touchpoint between you and jli4.

By creating an account or continuing to use jli4, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your information as described here. If you do not agree, please do not register or continue using the platform.

2 What We Collect

jli4 collects personal information that is necessary to provide you with a secure, functional gaming account. The categories of data we collect include:

We do not collect data that is not relevant to operating your jli4 account. Where data collection is required for a specific purpose beyond the above, we will inform you at the point of collection.

3 How We Use Your Data

The personal information we collect is used for the following purposes:

• Account management — to create, maintain, and secure your jli4 account.
• Identity verification — to complete KYC requirements and confirm that you meet the 21+ age requirement and Philippines eligibility criteria.
• Transaction processing — to handle PHP deposits and withdrawals through your nominated Philippine payment method, including online banking and local e-wallets.
• Platform security — to detect, investigate, and prevent fraud, unauthorised account access, and prohibited conduct as defined in our Terms and Conditions.
• Responsible gaming — to monitor gaming activity patterns and support the responsible gaming tools available in your account, including deposit limits and self-exclusion.
• Customer support — to respond to your enquiries, resolve disputes, and communicate important account information.
• Platform improvement — to understand how players use the platform so we can improve the experience across sports betting, live casino, eBingo, and slots.
• Legal compliance — to meet applicable legal and regulatory obligations.

We process your data only where we have a legitimate basis to do so — either because it is necessary to perform your account contract with us, because we have a legal obligation, or because it is in our legitimate interests to do so in a way that does not override your rights.

4 Data Sharing

jli4 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. We may share your information only in the following limited circumstances:

• Service providers — We work with trusted third-party providers for payment processing, identity verification, platform hosting, and customer support technology. These providers are contracted to process your data only as instructed by jli4 and may not use it for any other purpose.
• Payment processors — Your financial data is shared with the Philippine payment networks and e-wallet services involved in processing your PHP deposits and withdrawals. This sharing is limited to what is necessary to complete each transaction.
• Legal obligations — We may disclose personal data when required to do so by applicable Philippine law, court order, or other legal process, or where we believe disclosure is necessary to protect the rights, property, or safety of jli4 or its users.
• Business transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you if this occurs and if the new entity's privacy practices differ materially from this policy.

In all cases where data is shared with third parties, we take reasonable steps to ensure that it is handled securely and in accordance with this Privacy Policy.

5 Data Security

jli4 takes the security of your personal data seriously. We implement technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

Key security measures in place include:

• SSL encryption — all data transmitted between your device and jli4 is encrypted via Secure Socket Layer (SSL) technology, whether you access the platform from a browser or the jli4 mobile app.
• OTP verification — sensitive account actions such as login from a new device and withdrawal requests require a one-time password sent to your registered Philippine mobile number.
• Access controls — internal access to personal data is restricted to staff and systems that require it for their specific functions. All internal access is logged and monitored.
• Secure storage — personal data is stored on secured servers with access controls, regular security audits, and data integrity monitoring.

While we take all reasonable steps to protect your data, no digital system is entirely without risk. You are also responsible for keeping your own login credentials secure and for logging out of your account on shared devices. If you suspect unauthorised access to your account, contact jli4 support immediately.

6 Data Retention

jli4 retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable legal, regulatory, and operational obligations.

Specific retention considerations include:

• Account and identity data is retained for the duration of your account and for a period after closure as required by law.
• Financial transaction records, including PHP deposit and withdrawal history, are retained for the period required by applicable financial regulations.
• Customer support communications are retained for a reasonable period to assist with dispute resolution and account history.
• Technical and usage data may be retained in anonymised or aggregated form for analytical purposes beyond the account retention period.

When personal data is no longer required and retention obligations have been met, we take steps to securely delete or anonymise it. You may request deletion of your data at any time (see Section 8), though some data may be retained where a legal or regulatory obligation requires it.

7 Cookies and Tracking Technologies

jli4 uses cookies and similar tracking technologies to support the operation of the platform, remember your session, and improve your experience. Cookies are small data files stored on your device when you visit jli4.vu or use the mobile app.

The types of cookies we use include:

• Essential cookies — required for the platform to function correctly. These include session management, authentication tokens, and security features. They cannot be disabled without affecting platform functionality.
• Functional cookies — used to remember your preferences, such as language settings and display options, so you do not need to re-enter them each visit.
• Analytics cookies — used to understand how players navigate and use the platform. This data is collected in aggregate and helps us improve platform performance and usability.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect how parts of the platform function. jli4 does not use cookies to serve third-party advertising or to track your activity on other websites.

8 Your Rights

As a jli4 player, you have the following rights with respect to your personal data:

• Right to access — you may request a copy of the personal data jli4 holds about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you may request that it be corrected. You can update basic account details directly within your account settings.
• Right to deletion — you may request deletion of your personal data. We will action this request subject to any legal or regulatory obligations that require us to retain certain information.
• Right to restriction — in certain circumstances, you may request that we restrict the processing of your data while a concern is being resolved.
• Right to object — where we rely on legitimate interests as the basis for processing, you may object to that processing.

To exercise any of these rights, contact jli4 support using the details in Section 11. We will respond to requests within a reasonable timeframe. Identity verification may be required before a request can be actioned, to protect your data from unauthorised access.

9 Minors

jli4 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under 21. Age verification is part of the KYC process for all accounts.

If we become aware that personal data has been collected from a person under the age of 21, we will take prompt steps to close the account, delete the data, and return any funds in accordance with our Terms and Conditions.

If you believe that a minor has registered an account on jli4, please contact us immediately using the details in Section 11 so we can investigate and act accordingly.

10 Changes to This Policy

jli4 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, we will notify registered players via the email address on file or through a notice displayed within the platform.

The effective date shown at the top of this page reflects when the current version was last updated. Your continued use of jli4 after the effective date of an updated Privacy Policy constitutes your acknowledgment of the changes.

We encourage you to review this policy periodically. If you have concerns about any changes, contact us before continuing to use the platform.

11 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, you can reach the jli4 team through the following:

• Email: [email protected]
• In-platform support: use the help or support section within your jli4 account for direct messaging.

For questions about your account or responsible gaming tools, you can also visit the Responsible Gaming page or the FAQ page. General information about the platform is available on the About Us page.

For matters covered by our platform rules, refer to the Terms and Conditions.